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“I” Statements vs. “You” Statements


In our most recent Group Conscience meeting for my Nar-Anon, we discussed a need to clarify our stance on feedback and crosstalk in our meetings. While it’s rare that these events occur, there are some folks who have felt criticized or felt like other group members offer advice that is unhelpful and unwanted. We have been noodling through some ways to clarify the wording, and I volunteered to take our Opening Statement and add a few sentences that clarify what we mean by “We do not give advice, dialogue, debate, or crosstalk” in our meetings.

There have been times at meetings when I have felt criticized when people tell me what I should do; however, when someone tells me what she did in a similar situation, I feel validated, understood, and I’m much more able to accept the feedback. It’s a slight shift in perspective, but it opens up such better avenues of communication, and I believe that it expands the group’s effectiveness.

It also got me thinking about my issues with comments, and I’m certain that it’s the same issue. When someone gives feedback by sharing what he or she has chosen in a similar situation, I am much more open to accepting feedback. When someone tell me what I should do or how I should feel or what I should choose to do about my marriage or my recovery, I experience it as an attack, and it’s unwelcome. Even if the person has excellent intentions, “You” statements cloud those intentions for me.

I thought I’d share here, as this commenting thing seems to be floating around the recovery blogosphere, and it’s something I’ve always struggled through. I want feedback and community, but it sometimes gets complicated when that feedback is coming from a community of people who are in various stages of their own recovery. In my own comments, I am going to try to stick to “I” statements when I offer feedback, and I hope it works to help us all feel safe to share what’s true for us.

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15 Responses to “ “I” Statements vs. “You” Statements ”

  1. Addicted Rantings

    An I statement is far better tolerated than a You statement. And it is less likely to offend when expressing ones ideas, morals, and opinions.

    Have a great weekend. AR

  2. Cedrorum

    I think you hit this dead on. I would bet many, but not all, of the “you” people aren’t criticizing, I think they simply don’t realize this distinction when offering feedback.

  3. Mary (MPJ)

    It’s been really hard for me to begin to change those ingrained habits. It still takes some conscious effort on my part to stick to “I” statements, but it has helped both my outlook and my communications so much when I can do it. In addition to keeping others from becoming as defensive, I’ve noticed that when I do revert to “you” statements most strongly, it’s a sign that I am in a bad place mentally and emotionally and am focusing on other people to escape that. When I notice it, I can begin to acknowledge the underlying feelings I’m avoiding and bring the focus back onto me. Paying attention to my “I” and “you” statements has been a powerful tool in my recovery.

    I was actually thinking of this yesterday in reference to politics too. There are an awful lot of “you” statements flying around and mucking up the political dialogue. We are feeling attacked and aren’t able to listen or be listened to.

  4. Jade

    This is an area of dialogue that is hard for so many people; and MPJ described something that I think is true for a lot of the people making “you” statements in your comments, JW: that when things are bad or the focus is on others, “you” comments come out so strongly. Before I learned how not to be big know-it-all jerk to everyone, I made lots and lots of “you” statements without realizing that subconsciously I knew that it was really me that should be making better decisions.

    The sort of good, open communication you’re talking about helps me in every single area of my life and with everyone I communicate with; it helps me bad relationships tolerable and good relationships better.

  5. Wayward Son

    Not judging, and thus not being judgmental, is a matter of practice, I find. Sometimes I can express myself appropriately… in away that can be understood by the person I am addressing. Sometimes not. I then have to start over and try, try again.

  6. vicariousrising

    I know I have been both guilty of this and a victim. I also notice I bristle more at the YOU comments that hit me uncomfortably close to home and I usually end up asking myself what’s made me so sensitive. Sometimes I need to be hit straight and hard with someones thinking, and, yes, I suppose judgement. If I’m wearing no clothes, I prefer to be told so. Or at least, I want the opportnity to stop and consider whether the commented might not have some truth.

  7. davka

    I don’t know if you have experienced this, but I often experience men doing this more than women, the You Should statements. I am reading a book called, “You Just Don’t Understand,” which is a socio-linguistic primer on the differences in conversational style between men and women and how these differences cause so much misunderstanding. Anyway, the sharing of a similar experience is a subconscious maneuver to establish equality and women use this style more than men, especially with other women. Men tend to be Mr. Fix Its and try to tell others what to do. With other men, that works fine, but women feel that is an attack because it creates a hierarchy. A lot of the book is dated, but I feel it’s generally true. I always try to create a equality before I advise. Honestly, if I can’t establish the equality, I don’t know what the hell I am talking about.

  8. M. Pence

    I have a habit of using “you” statements especially when trying to just use a general audience. Before I start using it however, I always start my rants off with “‘YOU’ is a general term that does not mean anyone specific and used because I am a lazy wh0r”.

  9. abbie

    So, this has me wondering about something: I don’t hear the phrase “it’s just a word” much anymore. Is this b/c i’m hanging out w/ only ppl who realize how powerful words are, or is it just that our society in general is more psychologically-centered? Eh. Just a pre-coffee thought. :)

  10. Bill

    I used to attend a group that had something like:
    “We do not speak directly to others during the meeting, and do not give advice. We share only our own experience, strength and hope, having faith that listeners will take with them what they needed to hear.

  11. Jade

    Abbie, that’s an interesting observation. I have noticed this as well, and I think you’re right. People -at least those in my social circle and yours as well from the sounds of it- have been deeply hurt by “just words”, and have realized their own power to either deeply hurt, deeply move, or just help heal others with their words. In my experience, those who have used the excuse that “it’s just a word” were generally doing so as a way to avoid taking responsibility for insensitivity; their claims were their way of invalidating their audience’s feelings.

  12. abbie

    Excellent stuff, Bill. “Cross-talking” is a #1 offender in women’s meetings around here. (Maybe it’s just one of MY #1 offenders?) ….Hm. ;) Also, I suspect that when I use a “YOU” statement, it’s b/c I’ve forgotten that they have a God & I’M NOT HIM! It brings me back to the old 70’s song, what is the name?? “You can’t even run your onw life, I’ll be d***ed if you’ll run mine!” LOL —-DOH! :)

  13. anonymityrules

    Abbie and Jade (with apologies to the Junky’s Wife for going off tangent to her original post), unfortunately it’s society’s bend-over-backwards effort not to hurt others with “just words” that has led to an entire generation of people who think that “just showing up” equals “job well done”. Schools give an “E” for effort instead of an “A” for mastering the material; trophies are handed out to everyone on every team (because there can be no “losers”) regardless of how hard they practiced or performed, and personal responsibility and accountability have been shelved so as not to lower anybody’s self-esteem. I think vicariousrising hit it on the head with the fact that some comments might hit “uncomfortably close to home” - and while they might be painful to hear, the way one argues for or against them might at least provide some insight as to which direction one should head. The only words that tend to hurt are the ones we’ve already thought, and dreaded, about ourselves. The trick to happiness is to be okay with whatever path we choose to take, regardless of what anybody else says. Call me a doormat, a co-dependent, a drama junky, a floor lamp. I just don’t care. They all hold the same weight with me: none.

  14. SuboxoneMom

    But JW, it is just soooo much easier for me to decide what you should do in YOUR life, rather than have to look at my own life.

    Do you know how many times I have solved the problems of the world? Yep. While sitting on a barstool I knew exactly how we could cure world hunger, achieve world peace and I would for certain have the answers to all of problems of the person sitting next to me!

    Today, I can’t even solve a f*cking crossword puzzle without a dictionary!

    Love to you always,
    SuboxoneMom

  15. random rambles

    In my own group we just went over validation and one of the points that was made was that when we respond to what someone has said with sharing a similar personal experience similar we are essentially turning the attention away from what the person has just shared and turning the attention onto us. Whether I statements are used or not, responding to someone’s experience with a similar experience of our own devalues theirs in a way. Our group has worked hard at reflective listening that focuses on letting the person know what they have shared has been heard and understood before moving on to other similar experiences. In my opinion, one of the powerful aspects of a group can be their ability to let someone’s experience be understood by another person… without anyone chiming in to try and fix the situation. It’s giving everyone permission to say “this is where i’m at right now” regardless of whether it’s right/wrong/good/bad or what the group members would have done differently. All that to say, I’m not sure that using statements to deliver feedback is the best idea because they can sometimes distract from what the person was saying. While I-statements may avoid the defensiveness that comes with delivering feedback directly, all the sudden the conversation is about you and not them… possibly leaving them feeling like their experience isn’t as important as yours.

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